Best Swimming Pool Supply Store Hamilton Near Me

The Riddler 1: Been in a few times and staff is always super helpful !!

Elena Raluca: Very helpful and very knowledgeable.

John Petruccelli: I love this place

Family Fun Time: Staff are so helpful and will always go the extra mile for you

Cheryl Horning: Manager Julie is absolutely amazing! Extremely knowledgeable and helpful!

P Jinks: Julie is amazing, lots of knowledge

Luba Stevenson: Bought steps for my hot tub at the Kitchener location. Asked if it's easy enough to assemble, of course they said yes. Unfortunately not the case. Went to the Hamilton location and they were so very helpful and courteous. They even brought them out to my car. Awesome service!!!

Nadine Nock: The Pool Shoppe goes above and beyond with customer service. We chose them to replace our sand filter. Unfortunately the first installation was a bit rocky and we had some problems. We weren’t happy with the instal, and with no questions asked they came back within three days to provide a brand new filter no questions asked. Clean instal, professional tech. Very happy with Poole Shoppe. Will definitely be using them for all my pool needs moving forward. Thank you!!!!

Canuckbuck: Love this place! Just bought some chems for the tub. Great staff that know their stuff. Competitive prices. This is my go to place for my tub.

Aaron Smith: Always great service. Never had to order a part, always in stock.

steve dostal: Great place for all your pool needs! The Owner, Bob was fantastic to work with!

Jenny Koschanow: Very professional and friendly staff. They went above and beyond to fix an issue for us. Will definitely be using them for all our pool needs moving forward!

Dameion Albanese: Great customer service. A real pleasure to deal with this company and will definitely be using them for all my pool needs. Highly recommend.

Bhupinder Kaur: Great place to shop pool stuff u ll get everything here n they checked ur pool water for free m will guide u what is required for pool cleaning n etc

Scott McFarlane: Knowledgeable staff. Great service. Can be a dangerous place with all the stuff in there for sale. Go in for chemicals come out with a shuffleboard table.

sheila white: Lots of helpful staff

Chad H: Just Want to Say Thank You to the Pioneer Pools team for Installing our 21' Pool this Summer. A Special Shout Out to our Sales Representative Jim Jordan for Guiding us through Stress free and Answering our many Questions to Complete this Project. Thank You.

Byonic: Thank you to Chris and staff for the exceptional service and expertise! We couldn't be more delighted with the finish product.Nick M.

John Rivas: For the last few days I’ve been purchasing pools supplies, liners and chemicals. I’vehad the pleasure in dealing with Lexie Tripp and Nick Horvath. These employees are the best on everything they do at the Hamilton location. Their kindness, knowledge and professionalism are beyond compare. It is only with associates of such caliber that companies can thrive and be in the top of any other competitor.Thank you Lexie, thank you Nick, thank you Pioneers Pools.

Sean Rubenstein: We were going to move but decided to stay and put in an in ground pool. We contacted Pioneer Pools Hamilton and dealt with Chris S. Our experience was amazing. They got the pool totally done in ~2 weeks and it is beautiful. They also referred us to a landscaper who also did an amazing job. We literally had our enter backyard done in 3.5 weeks and have been swimming since early June. We highly recommend !!

Marina Siena: A++++++++ service and experience. We were first introduced to Chris to purchase an inground pool. From the moment myself and husband sat down we knew Pioneer earned our business. Chris was detailed, organized, intelligent and offered his suggestions, his knowledge and customer service were outstanding. From helping each step of the way from the city permit application to filling the pool with water. I could contact Chris at anytime and he had all the answers. The staff that came here for the liner, furniture and pool setup were outstanding, professional, prompt and attentive. In a world that has lost its touch for customer service, I am confident in saying Pioneer exceeds all expectations and go above and beyond. A pool is a large investment with hard earned money, I highly recommend Pioneer to anyone who is looking and just want to say thank you for making our backyard dream a reality!

J P: Always carry my pool supplies. Prices are competitive or better than competition. Helpful staff. Pool water testing available. Wide variety of product and lots of inventory. Great store for all your backyard "Staycation" needs!

Don Henderson: Great service from Christina D!

Fishing King: Picked up a pool cover at a great price, it is a high quality cover. Curbside pickup was painful though, still had to come into the store with 2 small children for paperwork, so what the point of offering it? The employee who helped us seemed to detest curbside pickup and didnt seem to understand how curbside pickup works eveywhere else. Please dont offer curbside if you cant actually do it, its not hard. Otherwise satisified as usual, we have found Pioneer to always be reliable product wise

Dave Rose: Bill and his team delivered a quality product, and help to guide you through the process from start to finish. We couldn't be happier with the end result.

Ramy: Great people to work with, they just renovated our pool in Ancaster and did an amazing job. John Allison, was very professional, responsive to his emails and his team and him got the job done. Our pool look amazing thanks alot John. I highly recommend this company.Ramy

Bob Salac: Fast, knowledgeable service

Trevor Sullivan: Bud's Spas & Pools go so far out of thier way to make customers happy!!! I have dealt with many other pools companies and have never been treated as kind as the staff atBud's Spas &pools.They really do go out of thier way to help!!!

Peter Stampone: Stacy was very helpful in getting my equipment up and running and is a great resource in solving problems . Will continue to support their business. Great customer service !!

Chris Young: Great great staff

Jacquie Wakabayashi: Very professional and efficient. Much appreciated.

Chris Gerrie: Professional and courteous, knowledgeable and efficient technicians. Great company that cares about customer experience. Thank you - Dan, Nick and MikeB for getting our swim spa up and running.CG.

Simon Irving: Hello Lindsay,Sure - I'm happy to rate the purchase and installation experience. You were good at answering our ignorant questions, as well as providing some supplemental information. The delivery arrangements went smoothly - not easy for you to arrange as it had to fit with the progress of the new deck.We've been very happy with all our dealings with Bud's, and would have no hesitation recommending Bud's to others.Best wishesSimon Irving

Bryan Herechuk: . After the install, the two gentlemen who came for the orientation session were very informative and comprehensive, walking through everything I needed to know about the swim spa and making sure I had all of my questions answered. Overall very pleased with the experience

Robert Kinnaird: “In fall of 2022 my wife and I had been looking for a new hot tub to replace our existing 25 year old tub.We spent a significant amount of time conducting reviews and visiting stores to find the right tub and the best organization for post installation support.We narrowed our selection to two different manufacturers, and ended up choosing a Hydropool Signature hot tub from Buds Spas & Pools in Hamilton.The quality of the tubs on our short list being the prime factor, the final decision came down to the quality of the sales person and the support of the dealership.Our sales rep was Lindsay Newton and she sealed the deal for us. Her professionalism and easy manner made the purchase easy. Everything was clearly explained. Our experience with Lindsay did not end with the signing of the contract. She placed our order quickly and kept us informed throughout the manufacturing progress. She new we were having family visit us over the Christmas Holiday and was able to expedite our tub delivery in time for Christmas even though planned delivery was the second week of January 2023.Lindsay also arranged to have our old tub removed with her installation crew, who were also fantastic. She connected us with Groves electric and managed the installation schedule to ensure our electrical work was coordinated with the installation. Groves Electric were very professional and easy to deal with.Post installation Lindsay arranged an on-site instructional session with her team and any time I am in the dealership to get our water tested or purchase chemicals, Lindsay always makes sure to say hello and ask how our hot tub experience is going.All in all our experience with Buds Spas &Pools has been excellent and this is primarily due to Lindsay Newton. She made the entire end to end experience easy and pleasant.”Rob Kinnaird

Brad Granatier: @Buds made our families 20 year hot tub dream a reality. It was not just her knowledge of the product that helped us make the right decisions, it was her no pressure sales approach coupled with a great sense of humor.And once the decision was made and installation day came, Buds team of installers were ALL very professional, very efficient and left our yard with no trace that they had even been there.The whole process, start to finish, couldn't have gone smoother.Thanks Lindsay and Buds!

Shawn Swartman: I purchased an outdoor artificial tropical plant from Lindsay and I have to say, my mother absolutely loves it! Not only does it look incredibly realistic, but it adds a pop of colour throughout the winter months outside.Plus, it's a great conversation starter when people come over to her patio. They always do a double take when they see it and she gets to say "oh yeah, that's my tropical plant - I grew it myself!" Cue the laughs.Overall, I would highly recommend Bud's to anyone who wants to add some greenery to their outdoor space without the hassle of maintenance. Thanks Lindsay for bringing a little bit of the tropics to her backyard!

Steven St. Angelo: I dealt with Lindsay Newton. She was great to deal with from start to finish. She knew her products and understood our needs. We love our hot tub. We will refer people to Lindsay in the future.

John B: We purchased a hot tub from Bud's. We found Lindsay Newton - in Sales - very knowledgeable and accommodating. The delivery process was flawless and the support we have subsequently received from Bud's Technical Support Team has been excellent.